Managed IT & Helpdesk
Monthly support, proactive maintenance, and user troubleshooting.
- Remote support for day‑to‑day issues
- Patch management (OS + common apps)
- Asset inventory and documentation
Services
Everything your small business needs to stay online and secure.
Monthly managed IT is the core. Projects are available when you need upgrades, new equipment, migrations, or a full network cleanup.
Core service areas
Clean builds, stable operations, and support you can count on.
Network Switching & Routing
Business networks designed for performance and simplicity.
- VLANs, QoS, segmentation
- Configuration standards and backups
- Cleanup of “organic growth” networks
Wi‑Fi Design & Optimization
Coverage, roaming, tuning, and stable wireless for real work.
- Site survey / heatmap planning
- Roaming, channel plan, power tuning
- Guest Wi‑Fi and segmentation
Firewall, VPN & Remote Access
Secure access for offices and remote users.
- VPN setup, MFA enforcement
- Rule cleanup and documentation
- Secure site‑to‑site connectivity
Servers & Microsoft 365
On‑prem, cloud, or hybrid—built to be supportable.
- Windows Server / virtualization
- M365 setup, mail, identity basics
- Performance and reliability improvements
Backups & Disaster Recovery
3‑2‑1 strategies with tested restores and recovery planning.
- Onsite + offsite backup
- Routine restore tests
- Recovery runbook / checklist
Typical projects
When you need an upgrade or cleanup, I’ll scope it clearly and execute cleanly.
Network refresh
- Replace aging switches, firewalls, or APs
- Standardize VLANs and security rules
- Improve Wi‑Fi roaming and reliability
Server refresh / performance
- Hardware refresh and migration planning
- Storage and VM performance tuning
- Backup redesign & restore testing
PC / workstation refresh
- Strategic lifecycle planning aligned with budget forecasting
- Standardized, security-hardened deployment and configuration
- Secure data migration and compliant decommissioning